Shipping policy

Last updated: July 8, 2026

This Shipping Policy applies to purchases made through Teumim.com, which is owned and operated by Teumim Enterprises Ltd.

Digital Products

Digital products, including e-books, downloadable guides, templates, and other digital content, are delivered electronically.

After your payment has been successfully processed, you will receive access to your digital purchase through the website, email, or another designated delivery method.

If you experience any issues accessing your digital product, please contact us at support@teumim.com.

Physical Products

We ship physical products to most countries worldwide.

Shipping availability, delivery methods, and shipping costs are displayed during checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be longer.

Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Delivery estimates are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Severe weather

  • Public holidays

  • Incorrect shipping information provided by the customer

  • Other circumstances beyond our reasonable control

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, the products ordered, and the selected shipping method.

Any applicable taxes, customs duties, import fees, or other charges imposed by your country are the responsibility of the customer unless otherwise stated.

Tracking

Where available, you will receive a shipment confirmation email containing tracking information once your order has been dispatched.

Please note that tracking may not be available for all shipping methods or destinations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution, which may include a replacement or refund where applicable.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

Teumim Enterprises Ltd
Email: support@teumim.com